It's totally reliable and at a cost 100% less than MS Word. I didn't rate the support category above because I have never had to use it. Most folks don't know this is possible so they farm it out and pay dearly. I was easily able to format and style the layout for the paperback and eBook files, so they conformed perfectly to Amazon's publishing requirements. I've written two novels and a collection of short stories with it. I use Open Office for at least three hours every day-usually six. When it's time to do taxes, the numbers are all there at the bottom. It calculates income, expenses, sales and income taxes etc. I do my company books with an Open Office spreadsheet that I designed myself. At a time when we are working more from home more, Open Office is a sensible alternative to expensive word processing, and spreadsheet programs. The envelopes, formatted and printed in Open Office, are proper business envelopes. I write good business letters often for other people sometimes a printed letter gets more attention than an email.
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